Privacy Policy

McDowell County Schools Student Pack Privacy Policy

Effective on May 1, 2018

The McDowell County Schools Student Pack (“MCSP”) operates the MCSP website, which provides the Service. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone has decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on the MCSP website, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used to track user engagement with the MCSP website and to improve our Service.


Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we do not guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Privacy of Children and Students

MCSP is dedicated to the privacy of children under 13 years of age. We do not process, collect, or entice (by use of contests, games, prizes, or other enticements) from children more personal information than is needed to access Services. McDowell County Schools (“School”) is responsible for obtaining all parental consent necessary for MCSP collection of personal information from children under 13. MCSP presumes that such consent has been obtained by the School by virtue of the School having retained MCSP to provide the Service. MCSP will not share any personal information about children with any third parties other than as specified in this Privacy Policy. As a parent or legal guardian for children under 13, you may review your child’s personal information. After your child’s parental consent is submitted, an individual at the School will supply you with your child’s Sign-In and Password so that you may access and review the types of personal information collected from your child. If you would like to refuse to allow any further collection or use of your child’s information (or only wish to consent to the collection and use of your child’s personal information without consenting to the disclosure of that information to third parties), please contact the School or MCSP. If the request is made to MCSP, we will look to the School to validate the request and respond accordingly. 

MCSP is dedicated to maintaining the privacy of all students, whether under 13 or older, in accordance with applicable laws. In this regard, we will maintain any and all personal information in education records which come into the possession of MCSP in accordance with the requirements of the Family Educational Rights and Privacy Act (“FERPA”), and will not disclose such information to third parties except with the consent of a parent, the School or an eligible student (as applicable), unless otherwise permitted under FERPA and its associated regulations. One instance in which personal information in education records may be disclosed to third parties under FERPA is if the information is classified as “directory information” by your educational institution. Please check with the School if you have any questions as to which information they have classified in this manner.

Customer Service

As necessary, MCSP may communicate with you through email, phone or online to provide requested services and in regards to account-related issues on behalf of the School.

When Required by Law

Though we make every effort to preserve your privacy, we may need to disclose Personal Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

Administrative Privileges

Users who have been assigned administrative privileges by the School have access to all registered user information strictly and solely on their account. Contact the School for more information regarding who has been assigned these privileges and how this assigning process works.

Compliance with Laws

MCSP will, of course, comply with the requirements of FERPA and the Children’s Online Privacy Protection Act (“COPPA”) to the extent that these laws apply to the information collected and maintained by MCSP. Accordingly, notwithstanding anything to the contrary in this Privacy Policy, we will not collect, use or disclose personal information covered by FERPA  and COPPA except in compliance with the respective requirements of each of these statutes and their associated regulations. We will also comply with all other applicable laws which govern the information which it maintains.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.